Last Updated: April 11, 2023
Animal Help Now (“AHNow”, “we” or “us”), respects the privacy of individuals who use or visit any AHNow-owned websites or domains (including www.ahnow.org and www.PetHelpAndRescue.org) and our mobile applications (collectively, the “Site”). This Privacy Policy informs you of what information we collect when you access and use the Site and how we use such information. By using the Site, you acknowledge that you understand and agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.
This Privacy Policy applies only to information collected through our Site. It does not apply to information collected offline or through any other means.
What information do we collect?
AHNow may collect personally identifiable information from you, meaning information about you that can be used to contact or uniquely identify you (“personal information”), if you choose to provide us with such information. For example, we may collect and store personal information from you when you fill out a form, use services made available through the Site, or make a tax-deductible contribution on our Site, such as (but not necessarily limited to) your name, mailing address, email address, and phone number. We may also collect other information about you that does not uniquely identify you, such as your general geographic location, if you choose to provide us with such information.
We may also collect information you provide by interacting with us through social media, such as your name, social media handle, photographs and any other publicly available profile information. In addition, with your permission, we may collect certain location information, such as the real-time geographic location of the device on which you install our mobile applications, or your lockbox code or hide-a-key location associated with your residence.
How do we use the information we collect?
We may use the information we collect from you to:
- provide products or services you request;
- communicate with you about our products, services, and events;
- enable you to communicate with us through social networks and other interactive media;
- respond to your questions and comments and provide support;
- publish your testimonials about AHNow, including on our Site and on social networks;
- personalize the manner in which you use our Site, applications and social media assets (your information helps us to better respond to your individual needs);
- improve our Site and social media assets; and
- for any other purpose with your consent.
How do we protect your information?
We implement a variety of security measures to maintain the safety of the personal information we collect. Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share personal information about you to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our Site policies, or protect our or others' rights, property, or safety.
We may disclose aggregated information about our uses and information that does not identify any individual without restriction.
Children's Online Privacy Protection Act Compliance
The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected or received personal information from a child under 13 without verification of parental consent, please contact us as indicated in the “Contacting Us” section below and we will delete that information.
Security
Although we employ technical and organizational controls that we believe are reasonably appropriate to protect personal information, we cannot guarantee that our security precautions will protect against the loss or misuse of information. Similarly, we cannot guarantee the privacy or security of information you transmit over the Internet, which may be collected during transmission or at rest by others, including contractors that provide services to us.
How can I correct or remove my information?
If we have collected personal information from you and you would like that information deleted from our records or would like to update or correct that information, please contact us as indicated in the “Contacting Us” section below. We will use commercially reasonable efforts to make corrections or remove your personal information from our records.
Changes to our Privacy Policy
AHNow reserves the right to make changes to this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will indicate on our website (www.ahnow.org) that our privacy practices have changed and provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt-out of such new or different use. The date this Privacy Policy was last revised is identified at the top of this page. Please review our website and this Privacy Policy to check for any updates or changes.
Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Animal Help Now
2525 Arapahoe, #E4-705
Boulder, CO 80302
303-543-0755
info@ahnow.org